rummy joy

rummy joy App support

Contact
+91 1450559073

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, start by opening the app and entering your registered mobile number. Verify the OTP sent to you, and you'll be successfully logged in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after waiting, you can access the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help expedite the change.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can start playing without any problems.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is only possible for money earned from gaming activities, not bonus funds. Any amount you withdraw will be from the earnings you've accumulated through gaming.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to access the app's features and services. Please ensure all required information is accurately and fully updated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours for resolution. This can add to the overall processing time, potentially extending it beyond the initial expected timeframe.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw it. The bonus funds can be withdrawn once you've earned money by playing games with them. Any winnings from games played with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If the request is pending, don't worry, as the funds should be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.

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